Support

Tech Support

Tech Support by Phone If you require technical support, contact Unigen at (510) 668-2088 between the hours of 8:30am to 4:30pm Pacific Standard Time. Toll charges may apply.
Tech Support by Electronic Form Technical questions may be submitted by e-mail form to our Technical Support Staff. Please include a detailed description of your problem, your computer brand name and model, and the Unigen memory module part number.
Tech Support by Fax If you would like to have your technical support questions answered by fax, send a clear description of your problem, along with your computer brand name and model, as well as your memory module part number to Attn: Tech Support at (510) 668-4889.

RMA Support

The following process will assist you in completing an RMA request via this site. Once you've completed the process, you will be contacted promptly (via email) by a Unigen support representative with an RMA number and return instructions.
To begin the RMA process, please select your geographic region from the map Please Note: All requests received after 4pm PST will be processed the following day. You are responsible for products until Unigen receives them. Returned products must be in the same condition as you received them